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CBSE Class 12 Answer Book Portal Faces Technical Glitches, Students Report Access Problems

CBSE Class 12 Answer Book Portal Faces Technical Glitches, Students Report Access Problems

Several students seeking access to their Central Board of Secondary Education Class 12 answer books reportedly faced technical difficulties on the official online portal, triggering frustration among candidates and parents during the post-result verification process. Users complained of slow loading speeds, login failures, payment issues, and difficulty accessing scanned copies of evaluated answer sheets.

The portal was launched as part of the board’s transparency and re-evaluation mechanism, allowing students to apply for photocopies of answer books, verification of marks, and rechecking procedures after declaration of examination results. However, heavy traffic shortly after the application window opened appears to have placed significant strain on the system.

Students across different regions reported repeated session timeouts and incomplete transactions, with some claiming that payment amounts were deducted without successful submission of applications. Parents expressed concern that delays could affect students planning admissions to universities and professional courses, where mark verification timelines are critical.

Education experts noted that demand for answer-book access has increased substantially in recent years as students become more aware of re-evaluation opportunities and competitive cut-off pressures. They emphasized the importance of reliable digital infrastructure during sensitive academic processes involving lakhs of candidates nationwide.

Officials associated with Central Board of Secondary Education are reportedly monitoring the situation and are expected to address technical issues to ensure students receive adequate time to complete applications. Many students have meanwhile urged the board to extend deadlines if problems continue.

The incident has once again highlighted the challenges faced by large-scale educational portals during peak traffic periods, especially when critical academic services depend entirely on online access.