TRAI Pulls Up Reliance Jio Over Tariff Practices, Sets April 14 Deadline for Compliance: Reports
TRAI has reprimanded Reliance Jio for non-transparent and discriminatory prepaid tariff practices. The regulator demands full compliance by April 14, 2026.
Key Issues
Certain Jio recharge plans were accessible only via specific channels like retail stores, apps, or devices such as JioPhone and JioBharat, limiting consumer choice.
This created confusion and unequal access, prompting TRAI’s review that began in August 2025 after Jio discontinued some 1GB/day plans. TRAI requires uniform availability of all plans across platforms.
Compliance Deadline
Jio must ensure all tariffs are equally visible and accessible by April 14, 2026.
Non-compliance risks penalties under the TRAI Act, 1997, starting at ₹1 lakh per violation with daily fines for ongoing issues.
Jio’s Position
Reliance Jio claims its practices align with current regulations on tariff publication, not mandating identical channel availability. The company has not publicly detailed changes ahead of the deadline.
